Homeless Referral Services

We provide a universal intake service that streamlines the process for individuals seeking shelter by assessing their needs and connecting them with the most suitable local shelters. Through a comprehensive evaluation, we provide targeted referrals to shelters that align with each caller’s specific requirements, such as family status, medical needs, or special accommodations. This ensures that individuals are directed to the best available resources for immediate and appropriate support.

We provide callers with tailored referrals to local food and clothing banks based on their location within the Staunton, Augusta, Waynesboro area. By assessing each caller's needs and current location, we ensure they receive information on the nearest resources available. This service helps individuals access essential supplies quickly and efficiently, minimizing travel and maximizing convenience.

We provide callers with essential information about government benefits they may be eligible for, such as food assistance, and healthcare programs. We offer a preliminary overview of the application process and direct callers to the appropriate government offices for further details and assistance. This helps individuals navigate the complexities of benefit programs and access the support they need more efficiently.

We offer crisis intervention and emotional support to unhoused individuals, helping them navigate urgent situations with compassion and understanding. We connect clients to long-term service providers who can offer ongoing support, such as mental health services, substance abuse treatment, and stable housing resources. This approach ensures that individuals receive both immediate assistance and sustained help to address their needs comprehensively.